Moon Palace Cancun - All Inclusive | Resort in Cancún

| 8.1 (739 Reviews) |  15 Bathrooms  48 Guests
Cancun Resort | Moon Palace Cancun - All Inclusive

Resort in Cancun, Cancún

Located in Cancún, 9.3 mi from Cancun Underwater Museum, Moon Palace Cancun - All Inclusive features accommodations with free bikes, free private parking, an outdoor swimming pool and a fitness center. Among the various facilities are a garden, a shared lounge, as well as a terrace. The accommodations provides a 24-hour front desk, airport transfers, a kids' club and free WiFi. The resort will provide guests with air-conditioned rooms offering a desk, a coffee machine, a mini-bar, a safety deposit box, a flat-screen TV and a private bathroom with a shower. At Moon Palace Cancun - All Inclusive the rooms include bed linen and towels. Guests at the accommodations can enjoy a continental or an American breakfast. At Moon Palace Cancun - All Inclusive you will find a restaurant serving American, Brazilian and Indian cuisine. Vegetarian, dairy-free and vegan options can also be requested. The resort offers a children's playground. You can play billiards, table tennis and mini-golf at this 5-star resort, and the area is popular for cycling. Moon Palace Cancun - All Inclusive features amenities such as an on-site business center, sauna and hot tub. Beto Avila Stadium is 14 mi from the accommodations, while Cancun Government Palace is 15 mi from the property. The nearest airport is Cancún International Airport, 6.8 mi from Moon Palace Cancun - All Inclusive.

Moon Palace Cancun - All Inclusive is located in Cancún.

This 2148 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Designated Smoking Area, Accessibility, Business Services, and several others. This is a 5 star rated property and has over 739 reviews with the average score of 8.1 . Coming to Cancún and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.

You can check the reviews and description of this 2148 Bedrooms Resort if you want to learn more about this RBO place in Cancún. These details are authentic, as they are provided by our partner, booking.com.

This Moon Palace Cancun - All Inclusive in Cancún is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Moon Palace Cancun - All Inclusive”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Resort, please let us know.

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Carretera Cancun-Chetumal Km 340, Cancún, 77500, Mexico

Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Private Beach
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Restaurant
  • Special diet meals (on request)
  • Kid-friendly buffet
  • Wine/Champagne
  • Fruit
  • Breakfast in the room
  • Coffee house on site
  • Kids' meals
  • Bar
  • Snack bar
Parking
  • Free parking
  • Private Parking
  • Parking
Activities
  • Beachfront
  • Golf course (within 2 miles)
  • Tennis equipment
  • Personal trainer
  • Yoga classes
  • Spa
  • Fishing
  • Public Bath
  • Game room
  • Water sports facilities on site
  • Fitness center
  • Nightclub/DJ
  • Diving
  • Water park
  • Live sports events (broadcast)
  • Evening entertainment
  • Beach
  • Pool table
  • Hot tub/Jacuzzi
  • Steam room
  • Tennis court
  • Kids' club
  • Sauna
  • Live music/Performance
  • Mini golf
  • Cycling
  • Ping-pong
  • Playground
  • Locker rooms
  • Entertainment staff
  • Snorkeling
  • Private beach area
Entertainment
  • Outdoor play equipment for kids
  • Indoor play area
  • Board games/Puzzles
General
  • Facilities for disabled guests
  • Elevator
  • Family rooms
  • Chapel/Shrine
  • Non-smoking rooms
  • Designated smoking area
  • Air conditioning
  • Soundproof rooms
  • Safe
  • Convenience store on site
Guest Services
  • Lockers
  • Laundry
  • Currency exchange
  • Airport shuttle (additional charge)
  • Concierge
  • Shuttle service (additional charge)
  • Babysitting/Child services
  • Shared lounge/TV area
  • Hair/Beauty salon
  • Car rental
  • Baggage storage
  • Meeting/Banquet facilities
  • Room service
  • Dry cleaning
  • Airport shuttle
  • Ironing service
  • Daily housekeeping
  • Business center
  • Tour desk
  • ATM on site
  • Shuttle service
  • Suit press
  • Valet parking
  • 24-hour front desk
Internet
  • Free Wifi
  • Internet
  • Wifi
Outdoors
  • Outdoor pool
  • Sun deck
  • Terrace
  • Picnic area
  • Outdoor pool (year-round)
  • Garden
  • Outdoor furniture
Security/Safety
  • Key card access
  • Fire extinguishers
  • 24-hour security
  • Smoke alarms
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • Access to healthcare professionals
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Mobile app for room service
Spa
  • Pool bar
  • Kids' pool
  • Swimming pool
  • Beach umbrellas
  • Beach chairs/Loungers
Transportation/Shuttle
  • Airport pickup
  • Airport drop-off

Policies

Check-in
The minimum age for check-in is 18
Pet Policy
Pets are not allowed
If a deposit cannot be charged to a guest's credit card, the property will call the guest directly to confirm the credit card information, please note that shuttle service between sister properties of palace resort is not included, please note that the "lounge and relaxation area" spa package has an additional charge as does the "beauty services" package which separately includes the following services: facial treatment, makeup service, hair treatment, manicure, pedicure, haircut, hair coloring, hairstyling, body treatment, body scrub, body wrap.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
7.75
Location:
8.11
Staff:
8.51
Facilities:
8.47
Comfort:
8.51
Cleanliness:
8.53
Hector
Aug 28, 2025 07:00:00 AM
Review Score:   9
Belgium
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: Great staff, very friendly and accommodating to solve issues in no time.
Negative: The beach is totally contaminated with algae and impossible to use, no effective cleaning is performed. Very pushy approach to upgrade to a higher class hotel, they do this at several occasions and with different teams, and to the very end making you waste time at busy leaving period trying to sell you a membership. This approach is annoying and diminish the overall feeling about the property.
Summary: Ideal place to visit in family but no beach swimming
See All Reviews

Room Arrangement

Room Info Facilities
Superior Deluxe Ocean View - Kids & Teens Free
Room Type: Double
Room Size: 44 m2
1 King bed(s) Bed
2 Full bed(s) Bed

Food & Drink

Wine/Champagne, Minibar, Chocolate/Cookies, Tea/Coffee maker, Bottle of water

Bathroom

Free toiletries, Bathrobe, Shower, Private bathroom, Slippers, Bathtub or shower, Toilet paper, Body soap, Shampoo, Hairdryer, Conditioner, Bathtub, Towels, Toothbrush, Shower cap, Toilet, Spa tub

General

Tile/Marble floor, Trash cans, Key card access, Key access, Iron, Air conditioning, Safe, Smoke Alarm, Soundproof

Media & Technology

Flat-screen TV, TV, Telephone, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock

Activities

Hot tub

Outdoors

Balcony

Living Area

Sitting area, Desk, Dining area

Bedroom

Walk-in closet, Linens, Wardrobe or closet, Alarm clock

View

View, Sea view

Kitchen

Dining table, Wine glasses, Coffee machine

Room Amenities

Drying rack for clothing

Pool and Spa

Pool towels
Superior Honeymoon Suite - Kind Size Bed
Room Type: Double
Room Size: 44 m2
1 King bed(s) Bed

Food & Drink

Wine/Champagne, Minibar, Chocolate/Cookies, Tea/Coffee maker, Bottle of water

Bathroom

Free toiletries, Bathrobe, Shower, Private bathroom, Slippers, Bathtub or shower, Toilet paper, Body soap, Shampoo, Hairdryer, Conditioner, Bathtub, Towels, Toothbrush, Shower cap, Toilet, Spa tub

General

Tile/Marble floor, Trash cans, Key card access, Key access, Iron, Air conditioning, Safe, Smoke Alarm, Soundproof

Media & Technology

Flat-screen TV, TV, Telephone, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock

Activities

Hot tub

Outdoors

Balcony

Living Area

Sitting area, Desk, Dining area

Bedroom

Walk-in closet, Linens, Wardrobe or closet, Alarm clock

View

View, Sea view

Kitchen

Dining table, Wine glasses, Coffee machine

Room Amenities

Drying rack for clothing

Pool and Spa

Pool towels
Superior Deluxe Garden View - Kids & Teens Free
Room Type: Suite
Room Size: 44 m2
1 Sofa bed Bed
1 King bed(s) Bed

Food & Drink

Wine/Champagne, Minibar, Chocolate/Cookies, Tea/Coffee maker, Bottle of water

Bathroom

Free toiletries, Bathrobe, Shower, Private bathroom, Slippers, Bathtub or shower, Toilet paper, Body soap, Shampoo, Hairdryer, Conditioner, Bathtub, Towels, Toothbrush, Shower cap, Toilet, Spa tub

General

Tile/Marble floor, Trash cans, Key card access, Key access, Iron, Air conditioning, Safe, Smoke Alarm, Soundproof

Media & Technology

Flat-screen TV, TV, Telephone, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock

Activities

Hot tub

Outdoors

Balcony

Living Area

Sitting area, Desk, Dining area

Bedroom

Walk-in closet, Linens, Wardrobe or closet, Alarm clock

View

Garden view, View

Kitchen

Dining table, Wine glasses, Coffee machine

Room Amenities

Drying rack for clothing

Pool and Spa

Pool towels
Superior Family Suite Garden View - Kids & Teens Free
Room Type: Family
Room Size: 90 m2
2 Full bed(s) Bed
1 King bed(s) Bed

Food & Drink

Wine/Champagne, Minibar, Chocolate/Cookies, Tea/Coffee maker, Bottle of water

Bathroom

Free toiletries, Bathrobe, Shower, Private bathroom, Slippers, Bathtub or shower, Toilet paper, Body soap, Shampoo, Hairdryer, Additional bathroom, Conditioner, Bathtub, Towels, Toothbrush, Shower cap, Toilet, Spa tub

General

Tile/Marble floor, Trash cans, Key card access, Key access, Iron, Air conditioning, Safe, Smoke Alarm, Soundproof

Media & Technology

Flat-screen TV, TV, Telephone, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock

Activities

Hot tub

Outdoors

Balcony

Living Area

Sitting area, Desk, Dining area

Bedroom

Walk-in closet, Linens, Wardrobe or closet, Alarm clock

View

Garden view, View

Kitchen

Dining table, Wine glasses, Coffee machine

Room Amenities

Drying rack for clothing

Pool and Spa

Pool towels

Internet

Game console - Xbox One
Superior Junior Suite Golf Course - Kids & Teens Free
Room Type: Suite
Room Size: 38 m2
1 King bed(s) Bed

Food & Drink

Wine/Champagne, Minibar, Chocolate/Cookies, Tea/Coffee maker, Bottle of water

Bathroom

Free toiletries, Bathrobe, Shower, Private bathroom, Slippers, Bathtub or shower, Toilet paper, Body soap, Shampoo, Hairdryer, Conditioner, Bathtub, Towels, Toothbrush, Shower cap, Toilet, Spa tub

General

Tile/Marble floor, Trash cans, Key card access, Key access, Iron, Air conditioning, Safe, Smoke Alarm, Soundproof

Media & Technology

Flat-screen TV, TV, Telephone, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock

Activities

Hot tub

Outdoors

Balcony

Living Area

Sitting area, Sofa, Desk, Dining area

Bedroom

Walk-in closet, Linens, Wardrobe or closet, Alarm clock

View

Inner courtyard view, View

Kitchen

Dining table, Wine glasses, Coffee machine

Room Amenities

Drying rack for clothing

Pool and Spa

Pool towels
Swim Up Suite Garden View - Kids & Teens Free
Room Type: Suite
Room Size: 44 m2
1 King bed(s) Bed

Food & Drink

Wine/Champagne, Minibar, Chocolate/Cookies, Tea/Coffee maker, Bottle of water

Bathroom

Free toiletries, Bathrobe, Shower, Private bathroom, Slippers, Bathtub or shower, Toilet paper, Body soap, Shampoo, Hairdryer, Conditioner, Bathtub, Towels, Toothbrush, Shower cap, Toilet, Spa tub

General

Tile/Marble floor, Trash cans, Key card access, Key access, Iron, Air conditioning, Safe, Smoke Alarm, Soundproof

Media & Technology

Flat-screen TV, TV, Telephone, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock

Activities

Hot tub

Outdoors

Balcony

Living Area

Sitting area, Desk, Dining area

Bedroom

Walk-in closet, Linens, Wardrobe or closet, Alarm clock

View

View, Pool view

Kitchen

Dining table, Wine glasses, Coffee machine

Room Amenities

Drying rack for clothing

Pool and Spa

Pool towels
Superior Governor One Bedroom Suite Ocean View - King Size Bed
Room Type: Suite
Room Size: 90 m2
1 King bed(s) Bed
1 Sofa bed Bed

Food & Drink

Wine/Champagne, Minibar, Chocolate/Cookies, Tea/Coffee maker, Bottle of water

Bathroom

Free toiletries, Bathrobe, Shower, Private bathroom, Slippers, Bathtub or shower, Toilet paper, Body soap, Shampoo, Hairdryer, Conditioner, Bathtub, Towels, Toothbrush, Shower cap, Toilet, Spa tub

General

Tile/Marble floor, Trash cans, Key card access, Key access, Iron, Air conditioning, Safe, Smoke Alarm, Soundproof

Media & Technology

Flat-screen TV, TV, Telephone, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock

Activities

Hot tub

Outdoors

Balcony

Living Area

Sitting area, Sofa, Desk, Dining area

Bedroom

Walk-in closet, Linens, Wardrobe or closet, Alarm clock

View

View, Sea view

Kitchen

Dining table, Wine glasses, Coffee machine

Room Amenities

Drying rack for clothing

Pool and Spa

Pool towels
Superior Two Bedroom Presidential Suite Ocean View - Kids & Teens Free
Room Type: Suite
Room Size: 212 m2
1 Sofa bed Bed
2 Full bed(s) Bed
1 King bed(s) Bed

Food & Drink

Wine/Champagne, Minibar, Chocolate/Cookies, Tea/Coffee maker, Bottle of water

Bathroom

Private bathroom, Slippers, Bathtub or shower, Shampoo, Hairdryer, Spa tub, Free toiletries, Bathrobe, Shower, Additional bathroom, Bathtub, Conditioner, Shower cap, Body soap, Toilet paper, Toothbrush, Toilet, Shared bathroom, Towels

General

Tile/Marble floor, Trash cans, Key card access, Key access, Iron, Air conditioning, Safe, Smoke Alarm, Soundproof

Media & Technology

Flat-screen TV, TV, Telephone, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock

Activities

Hot tub

Outdoors

Balcony

Living Area

Sitting area, Desk, Dining area

Bedroom

Walk-in closet, Linens, Wardrobe or closet, Alarm clock

View

View, Sea view

Kitchen

Dining table, Wine glasses, Coffee machine

Room Amenities

Drying rack for clothing

Pool and Spa

Pool towels
Superior Two Bedroom Presidential Suite Golf Course - Kids & Teens Free
Room Type: Suite
Room Size: 86 m2
1 Sofa bed Bed
2 Full bed(s) Bed
1 King bed(s) Bed

Food & Drink

Wine/Champagne, Minibar, Chocolate/Cookies, Tea/Coffee maker, Bottle of water

Bathroom

Free toiletries, Bathrobe, Shower, Private bathroom, Slippers, Bathtub or shower, Toilet paper, Body soap, Shampoo, Hairdryer, Additional bathroom, Conditioner, Bathtub, Towels, Toothbrush, Shower cap, Toilet, Spa tub

General

Tile/Marble floor, Trash cans, Key card access, Key access, Iron, Air conditioning, Safe, Smoke Alarm, Soundproof

Media & Technology

Flat-screen TV, TV, Telephone, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock

Activities

Hot tub

Outdoors

Balcony

Living Area

Sitting area, Sofa, Desk, Dining area

Bedroom

Walk-in closet, Linens, Wardrobe or closet, Alarm clock

View

Inner courtyard view, View

Kitchen

Dining table, Wine glasses, Coffee machine

Room Amenities

Drying rack for clothing

Pool and Spa

Pool towels
Superior Deluxe Garden View
Room Type: Suite
Room Size: 44 m2
1 King bed(s) Bed
Superior Deluxe Garden View

Food & Drink

Wine/Champagne, Minibar, Chocolate/Cookies, Tea/Coffee maker, Bottle of water

Bathroom

Free toiletries, Bathrobe, Shower, Private bathroom, Slippers, Bathtub or shower, Toilet paper, Body soap, Shampoo, Hairdryer, Conditioner, Bathtub, Towels, Toothbrush, Shower cap, Toilet, Spa tub

General

Tile/Marble floor, Trash cans, Key card access, Key access, Iron, Air conditioning, Safe, Smoke Alarm, Soundproof

Media & Technology

Flat-screen TV, TV, Telephone, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock

Activities

Hot tub

Outdoors

Balcony

Living Area

Sitting area, Desk, Dining area

Bedroom

Walk-in closet, Linens, Wardrobe or closet, Alarm clock

View

View

Kitchen

Dining table, Wine glasses, Coffee machine

Room Amenities

Drying rack for clothing

Pool and Spa

Pool towels
Superior Governor Suite Ocean Front
Room Type: Suite
Room Size: 33 m2
1 Sofa bed Bed
1 King bed(s) Bed

Food & Drink

Wine/Champagne, Minibar, Chocolate/Cookies, Tea/Coffee maker, Bottle of water

Bathroom

Free toiletries, Bathrobe, Shower, Private bathroom, Slippers, Bathtub or shower, Toilet paper, Body soap, Shampoo, Hairdryer, Conditioner, Bathtub, Towels, Toothbrush, Shower cap, Toilet, Spa tub

General

Tile/Marble floor, Trash cans, Key card access, Key access, Iron, Air conditioning, Safe, Smoke Alarm, Soundproof

Media & Technology

Flat-screen TV, TV, Telephone, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock

Activities

Hot tub

Outdoors

Balcony

Living Area

Sitting area, Sofa, Desk, Dining area

Bedroom

Walk-in closet, Linens, Wardrobe or closet, Alarm clock

View

View, Sea view

Kitchen

Dining table, Wine glasses, Coffee machine

Room Amenities

Drying rack for clothing

Pool and Spa

Pool towels
Superior Deluxe Garden View - Get 3 Free Nights at Punta Cana
Room Type: Suite
Room Size: 90 m2
2 Full bed(s) Bed
1 King bed(s) Bed
Superior Deluxe Garden View - Get 3 Free Nights at Punta Cana

Food & Drink

Wine/Champagne, Minibar, Chocolate/Cookies, Tea/Coffee maker, Bottle of water

Bathroom

Free toiletries, Bathrobe, Shower, Private bathroom, Slippers, Bathtub or shower, Toilet paper, Body soap, Shampoo, Hairdryer, Conditioner, Bathtub, Towels, Toothbrush, Shower cap, Toilet, Spa tub

General

Tile/Marble floor, Trash cans, Key card access, Key access, Iron, Air conditioning, Safe, Smoke Alarm, Soundproof

Media & Technology

Flat-screen TV, TV, Telephone, Cable channels

Services

Wake-up service, Wake-up service/Alarm clock

Activities

Hot tub

Outdoors

Balcony

Living Area

Sitting area, Desk, Dining area

Bedroom

Walk-in closet, Linens, Wardrobe or closet, Alarm clock

View

Garden view, View

Kitchen

Dining table, Wine glasses, Coffee machine

Room Amenities

Drying rack for clothing

Pool and Spa

Pool towels

FAQ's

Is this Cancun resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Cancun resort?

Check-in time for Cancun resort starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Cancun resort have a swimming pool?

Yes, this Cancun resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Cancun resort?

Best-rates for the Cancun resort starts from $759 per night with includes Ocean View, Balcony/Terrace, Transportation/Shuttle, Sports/Activities, Bar, Pool, Designated Smoking Area, Accessibility, Business Services, Wellness Facilities, Child Friendly, Laundry, Parking, Wheelchair Accessible, Security/Safety, Spa, Restaurant, Guest Services, Breakfast, Internet, TV, Oceanfront, Entertainment, Hot Tub, Air Conditioner, View, Private Beach with all other facilities. RBO matches every traveller with their perfect accommodation, whether you are travelling with a group, friends, family, or pets.

Is Cancun resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Cancun resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Cancun resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Cancun resort?

Based on the information reported by the owner or manager, the Cancun resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Cancun resort?

Based on the information reported by the owner or manager, details for the cancellation policy for the Cancun resort are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $759
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